Who Needs to Use File Groups?

File Groups are essential for creators who offer 3D models comprising multiple components or variations. They enable you to organize your files effectively, providing customers with a clear understanding of what they're purchasing.

💡 Benefits of Using File Groups

• Enhanced Organization: Keep your files neatly categorized, making it easier for customers to navigate.

• Improved Customer Experience: Provide clarity on what each file contains, reducing confusion.

• Increased Purchase Confidence: A well-organized product listing can boost customer trust and encourage sales.

✅ When Should You Use File Groups?

Consider using File Groups if your model includes:

• Multiple Parts: Such as separate components like bases, bodies, or accessories.

• Different File Types: Including pre-supported, non-supported, or sliced files.

• Various Formats: Like STL, OBJ, CTB, or ZIP files.​

Utilizing File Groups in these scenarios enhances the presentation of your product and improves the customer's experience.

🔧 How to Set Up File Groups

1. Click the Edit button on the File Group section.
2. File Group Type represents the model file format type. Please choose the appropriate File Group Type that best suits your 3D model file from the drop-down menu in the File Group Type section.
   • Pre-supported: STL, OBJ, CHITUBOX, LYS, TXT, PDF and ZIP formats.
   • Non-supported: STL, OBJ, TXT, PDF and ZIP formats.
   • Sliced: CTB and ZIP files.
3. The File Group Name is the name that appears on the downloaded model file. 

If you have any questions or encounter issues, please feel free to Customer Service Team for assistance.